VIP Membership Terms and Conditions
Last Updated: 05/11/2024

These VIP Membership Terms and Conditions (hereinafter “Terms and Conditions”) govern the purchase and use of the VIP Membership purchased from Sophia Wyatt Skin Specialist, 175 Send Road, Send GU23 7ET. For questions, comments or suggestions, please contact Sophia Wyatt at info@sophiawyatt.co.uk

Purchasing a VIP Membership

• Memberships are void where prohibited or restricted by law.
• Except as provided herein, VIP memberships have no cash value.
• VIP Memberships are not valid until payment has been received and successfully processed by Sophia Wyatt Skin specialist.
• Sophia Wyatt Skin Clinic reserves the right to refuse service for any reason.

VIP Membership

• VIP membership is only valid at Sophia Wyatt Skin specialist.
• Except as required by law, VIP membership is not redeemable for cash and cannot be returned for a cash refund.
• VIP membership is valid for one year.
• VIP membership does not renew automatically. In order to take advantage of VIP membership pricing, you must renew your membership after one year of purchase.
• For security purposes, a VIP member may be required to show valid ID before he or she can use the VIP membership.
• The membership is valid for the person whose file the number is associated with. May not be shared and is non transferable.
• The services that are associated with the VIP membership may change at any time without notice.

Miscellaneous Terms and Conditions

• Sophia Wyatt Skin Clinic reserves the right to change these Terms and Conditions from time to time in its sole discretion.
• VIP Membership, and these Terms and Conditions, are subject to and governed by the laws of Nevada, without reference to its principles of conflicts of law.
• If any provision of these Terms and Conditions should, for any reason, be held invalid, prohibited by law or unenforceable in any respect, such term will not apply. However, the remainder of these Terms and Conditions shall be enforced to the full extent permitted by law. A court of competent jurisdiction is hereby empowered to modify the invalid, prohibited or unenforceable provision to make it valid and enforceable.
• Monthly payments are payable on 1st of each month. By signing this form you agree to pay £165 per month until further written notice.
• By purchasing the monthly payment option you are agreeing to the terms of this membership agreement.
• Your VIP membership payments are non refundable.
• Discount is only available to the named VIP Member and are only available on treatments and packages at list price. Discount is not available on special promotions unless specified and is not available on any treatment carried out by a third party (Only therapists working on behalf of Sophia Wyatt Skin Clinic)
• Payments are due monthly and will be collected by Direct Debit from GoCardless on or close to the date you agreed.  
• You agree to maintain a direct debit instruction with your bank for the amount due. Please do not cancel your Direct Debit instruction without contacting us first. (Your bank statements will have GoCardless with Sophia Wyatt Skin Clinic as reference).
• Your VIP membership will begin as soon as the first direct debit instruction has been collected . (Example. You apply and set up the direct debit on the 15th of May. Your actual VIP memberships begins when we take the first payment).
• The membership agreement is for 12 months’ duration (subject to terms under the heading “Cancellation”).
• We may make reasonable changes to the VIP Membership Agreement terms and conditions at any time.
• Membership is open to all customers over the age of 18.  You must have access to an email account and provide us with the email address.
• If your Bank fails to make a direct debit payment from your account Sophia Wyatt Skin Clinic will contact you by phone, SMS or email to advise you of this. An administration fee of £20 will be charged for each failed direct debit payment.
• If you cancel your Direct Debit instruction without giving notice of cancellation (see “Cancellation policy”) or making a new Direct Debit instruction an administration fee of £20 will be charged for each failed direct debit payment. If you fail to make an overdue payment within 14 days you agree that we may use you Direct Debit mandate to recover the full outstanding amount
• You will in these circumstances have the option to instead cancel your membership in line with the terms of this agreement under the heading cancelation
• You may cancel your membership without giving any reason within 14 days of membership.  This allows time for you to ensure you have made a sound decision about the membership. If you have had the benefit of any services  in the first 14 days you must pay the difference between your monthly membership payment and the total tariff or list price of the services.
• We may send you information relating to your membership and current offers and promotions by email, Messenger or SMS.
• Sophia Wyatt Skin Clinic reserves the right to alter these terms and conditions or withdraw the scheme at any time – members will be notified in advance of any changes.
• Sophia Wyatt Skin Clinic reserves the right to refuse or cancel membership when a member is not abiding by the terms and conditions.
• If a member has treatments costing more than the balance in their account, the difference is payable at the time of their treatment.
• When joining members may be required to show photographic ID with proof of billing address.
• Treatments are subject to availability so we recommend that for peak times such as weekends, treatments are booked in advance to avoid disappointment.
• We reserve the right to refuse any treatment on medical grounds and/or if we consider it inappropriate in our professional opinion.
• Failure to attend for a pre-booked treatment without notifying us will result in the payment for the appointment being deducted from your Sophia Wyatt Skin Clinic account.
• Discounts will not apply to Gift Vouchers.

Cancelation Policy:

• You may cancel your membership at any time by giving one month’s notice in writing or email. Please send this to; Sophia Wyatt Skin Clinic, 175 Send Road, Send GU23 7ET
• OR email us info@sophiawyatt.co.uk
• Once we receive your cancelation confirmation, we will then remove you from the VIP scheme and Pay As You Go pricing of our services will resume. Please ensure you receive written confirmation of your cancellation.
• Any balance remaining at the time of cancellation will remain available to redeem against treatments but no discount will apply after the date your membership ends.
• Account balance is not refundable or transferrable but you can purchase vouchers and pay for treatments for other people using your balance.