Client Guidelines Post Covid19 Lockdown

To insure the safety of my clients, their families, myself and my family I request ALL clients read and adhere to the following guidelines:

• Consultations and treatment reviews will be performed via video call where possible. Either WhatsApp, Messanger, Facetime or Zoom calls.
• Sensitivity patch tests and treatment review photographs will need to be performed in my treatment room, an appointment will be required and considered as a treatment, the following precautions will be applied

• All consultation and consent forms will be sent to you via SMS before every treatment. Please ensure you complete this form prior to your appointment.

• If you have ANY symptoms of cold or flu eg aches/congestion/sore throat/ cough, or if you have been in contact with someone who has confirmed or suspected COVId19 you must reschedule your appointment to a later date. You can reschedule appointments online by clicking the link in your confirmation email, or feel free to contact me. I am relying on my clients to ensure I can continue working safely. If I am exposed to COVid19 I will also be forced to close until I have been tested or am symptom free.

• Please wait in your car (park directly outside my address or on my drive) message me to let me know you have arrived, I will come out to you get you and bring you in.

• Please attend your appointment alone unless prior consent has been granted for an additional person to accompany you has been granted.
• Please use the bathroom where possible before your treatment.

• Please use the hand sanitiser provided on entry to my treatment room and as you exit.

• I will be wearing full PPE (personal protective equipment) throughout your treatment, I will require you to wear a face mask where possible. Face masks will be provided but please feel to bring your own if you would prefer.

• Please only bring essential personal belongings into your appointment eg car keys, purse, mobile phone. All personal belongings will be placed into a plastic bag on entry.

• Please use electronic payment methods where possible. I can accept bank transfer, card payments including Amex and Mobile phone contactless payments eg ApplePay, SamsungPay

What I am doing to ensure all of our safety:

I am a qualified cosmetic and medical tattooist, to adhere to my Guildford Borough Council Enviromental Health Licence my hygiene processes must be of medical standard. These includes:

• Ensuring all walls, floors and surfaces are washable.
• All tools are single use or sterilised after every treatment
• Registered contaminated waste disposal
• Hand washing facilities are within the treatment room
• Full PPE is worn
• All surfaces, equipment and tools are cleaned down or replaced after every treatment.
• Disposable hand towels for hand drying

In addition to this I have participated in 2 COVid 19 specific online certificated courses

• In addition to the Client Guidelines (above) I have also increased my PPE to include full face protectors and full sleeved gowns.

• I have added hand sanitiser dispenser next to my treatment room door and in the toilet.

• I already run a paperless booking and diary system and digital consultation and treatment authorisation forms, but ask that these forms are now completed by the client prior to their visit.

• To minimise surface contact and cross contamination I use “Alexa” and “Siri” my office space has been relocated to my house.

If you have any questions or concerns about your treatment or booking a treatment with me please do not hesitate to contact me.